How fast will my
order be shipped and how much will it cost?
All instock items are generally shipped within
24 hours of payment receipt. Our shipping fees
are based on the total amount of your order. USA orders are shipped
via UPS Ground. To view shipping fees for the USA
and Canada please see our
welcome page
What forms of payment
do you accept?
We can accept
Visa and Mastercard over the telephone.
Call us Toll Free at 1-888-5CATNIP Your website orders
may be paid by credit card, through PayPal's secure site.We
highly recommend the short moment that it will take to get your Free
PayPal account established. It
is the safest way to transfer funds on the
internet and is welcome at thousands
of top websites. Your may mail
your
order
to us through your post office, we accept all personal and business
checks drawn on U.S. banks, travelers
checks and money orders.
Can I ship my order
to a different address?
Certainly...just let
us know on your order form. There is a place to leave us a message.
Many of our customers send our
items and gift certificates, to
friends and family for Birthdays and Holidays.
Do you offer gift
certificates?
Yes we do, and they are
a very popular gift item. please
click here to see our gift certificates.
To redeem a gift certificate, mail it in just like cash.
Can you send me
a catalog?
We chose not to publish
a catalog, so that we could pass along the savings to you in our product
prices. Instead, we have designed an e-newsletter to
keep you updated on
our products, request our eNewsletter by
clicking here
Do you offer gift
packaging?
Yes we do, and giftwrap
is a very popular choice for our customers who are sending
gifts. We carefully surround your entire order with our Kitty
theme giftwrap and top it off
with your special message. All this for just $3.50!!!
To learn more please click here
How do I send you
my order?
You may place your order by phone
with our TOLL FREE Number 1-888-5CATNIP ( 1-888-522-8647 ) You
may send your order online, right from this
website by clicking the add to your cart button following each item
that you wish. Use your back button to continue shopping.
...or you may mail us
your order form by printing
it please click here
After you have printed our order
form, simply fill out the information and mail it with your payment.
Can you ship orders
outside the U.S. and Canada?
Absolutely...our products are
enjoyed by cats and cat lovers world-wide. Please
select the items that you would like mailed internationally, and then
please
click here to let us know your selection and the shipping destination.
We will email you back with the exact
shipping charge and payment options.
How often will
I receive your e-newsletter?
Normally, we send our e-newsletter
out monthly with email alerts sent when new items
arrive or when we have an outstanding special offer. If
you wish to be on the email
list please click here You
can cancel at anytime by sending us an email with the word Remove
in the subject line
Can I get Free
Shipping on my order?
Yes, it is possible to
receive Free shipping as well as bonus giftsand
Shopping Cash...Simply
Share Us with a friend please
click here
What is your most
popular item?
Our Catnip
Baskets and Holiday Baskets take
#1
followed by Catnip
and Catnip Toys,
Catopoly, 7
x 7 Catnip pillows, Cookie
Jars, Jewelry and
Clothing items.
What if I have
a question that you have not mentioned?
That is easy...just send us your question
in an email Email us here
and AOL users can send us an Instant Message at Catnipetc. We will
answer you quickly, we promise!!!
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